Privacy Policy

Effective Date: April 22, 2025

At Able to Serve (“we”, “our”, “us”), we are committed to protecting the privacy of our donors, supporters, volunteers, and all individuals and organizations who interact with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

We value transparency and integrity, and we take your privacy seriously—whether you’re making a donation, signing up for our newsletter, attending an event, or reaching out to support our cause.

1. Information We Collect

We may collect the following types of personal information when you engage with us through our website, in person, or through other communication channels:

Personal Information

Full name
Email address
Phone number
Mailing address
Organization or affiliation (if applicable)
Donation amount and history (if applicable)
Volunteer interests or roles
Communication preferences
Any other personal information you choose to provide

Automatically Collected Data

IP address
Browser and device type
Pages visited and actions taken on our website
Date and time of access
Cookies and analytics data (see Section 6)

2. How We Use Your Information

We use the information we collect to:

Communicate with you regarding our programs, campaigns, and events
Process and acknowledge donations
Register you for events, programs, or volunteer opportunities
Respond to your inquiries and provide support
Send newsletters, updates, and fundraising appeals
Improve our services, website functionality, and outreach efforts
Comply with legal and regulatory obligations

3. Legal Basis for Processing

We collect and process your personal data based on:

Your consent (e.g., signing up for newsletters)
The performance of a contract or service (e.g., processing a donation or registration)
Our legitimate interests (e.g., communicating with supporters)
Legal obligations (e.g., tax reporting on donations)

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers: We work with trusted third-party vendors for donation processing, email delivery, website hosting, and event registration. These providers are bound by confidentiality agreements.
Regulatory bodies: When required to comply with applicable laws, legal proceedings, or to protect our legal rights.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (such as for financial or tax reporting).

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Analyze website traffic and usage
Improve the user experience
Track the effectiveness of our outreach and campaigns

You can control the use of cookies through your browser settings. Disabling cookies may affect some features of our website.

7. Your Privacy Rights

Depending on your location and applicable data protection laws (such as GDPR, CCPA, etc.), you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time
Opt out of marketing communications
Request data portability
Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at the email or mailing address provided below.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental or guardian consent. If we learn that we have inadvertently collected such information, we will promptly delete it.

9. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. This includes secure data storage, limited access controls, and encrypted communications where applicable.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date” above. Your continued use of our services after changes indicates your acceptance of the revised policy.